Terms of Service
These Terms govern access to and use of the Debrief performance-management and HR software (the "Service"). By using the Service you agree to these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization ("Customer").
1. The Service
Debrief provides tools for performance reviews, sales 1:1s, HR ticketing, org/personnel management, and related administration. Features may change over time, and functionality may be modified or discontinued.
2. Accounts & roles
Access is provisioned by the Customer's account owner and administrators, who assign roles (owner, admin, manager, employee). You are responsible for keeping your credentials confidential and for activity under your account. Notify us promptly of any unauthorized use.
3. Acceptable use
You agree not to: misuse the Service; attempt to access data you are not authorized to access; probe, scan, or breach security; upload unlawful content or malware; or use the Service to violate the privacy or employment rights of others. HR and performance content must be handled in accordance with the Customer's policies and applicable law.
4. Customer data
As between the parties, the Customer owns its data. The Customer grants Debrief the rights needed to host and operate the Service. Debrief processes personal data as described in the Privacy Policy and acts as a processor on the Customer's instructions.
5. Account & data deletion
Accounts are managed by the Customer. Individual users do not self-delete their accounts; the Customer's account owner and administrators provision and remove personnel from the owner console. An account owner may request deletion of the organization's data, and on termination Debrief will delete or return Customer data in accordance with its agreement with the Customer, subject to applicable retention requirements.
6. Availability
We aim for reliable service but do not guarantee uninterrupted availability. Features are provided "as is" and may contain errors.
7. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Debrief is a tool and does not provide legal, HR, or employment advice; the Customer is responsible for its employment decisions and legal compliance.
8. Limitation of liability
To the maximum extent permitted by law, Debrief and its suppliers will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our aggregate liability arising out of the Service will not exceed the amounts paid by the Customer for the Service in the twelve months before the claim (or, if no fees have been paid, USD 100).
9. Termination
The Customer may stop using the Service at any time. We may suspend or terminate access for breach of these Terms or to comply with law. Sections that by their nature should survive termination will survive.
10. Changes
We may update these Terms; material changes will be posted here with a new date. Continued use after changes constitutes acceptance.
11. Contact
This document is a general template provided for convenience and is not legal advice. Have counsel review and tailor it before relying on it.